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Privacy policy

Effective Date: 01-01-2026

Welcome to Sabzeewale (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Address (for delivery purposes)

  • Government-issued ID (as required under Indian regulations for seller verification)

b. Authentication Data

  • Google Sign-In information (name, email, profile picture)

  • Phone number authentication (OTP-based verification)

c. Business Information (for Sellers)

  • Shop details

  • Product listings

  • Pricing and inventory

  • Bank/payment details

d. Delivery Partner Information

  • Name, phone number

  • Vehicle details (if applicable)

  • Identity verification documents

e. Usage Data

  • App interactions

  • Device information

  • IP address

  • Logs and analytics


2. How We Use Your Information

We use your data to:

  • Provide and manage the platform

  • Enable buyers and sellers to transact

  • Verify seller and delivery partner identity

  • Process payments and orders

  • Improve user experience

  • Prevent fraud and ensure security

  • Comply with legal obligations


3. Sharing of Information

We may share your data with:

  • Sellers and buyers (to fulfill orders)

  • Delivery partners (for order delivery)

  • Payment gateways and financial institutions

  • Government authorities when required by law

  • Third-party service providers (hosting, analytics, authentication)

We do not sell your personal data.


4. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption

  • Secure authentication

  • Access controls

However, no system is completely secure.


5. Data Retention

We retain your data:

  • As long as your account is active

  • As required by law (especially for financial and KYC records in India)


6. Your Rights

You can:

  • Access your data

  • Request correction or deletion

  • Withdraw consent (where applicable)

Contact us at: [Insert Email]


7. Third-Party Services

We use services like:

  • Google Sign-In

  • Payment gateways

These services have their own privacy policies.


8. Children’s Privacy

Sabzeewale is not intended for users under 18.


9. Changes to Policy

We may update this policy. Continued use means acceptance.


10. Contact Us

Email: [email protected]