Effective Date: 01-01-2026
Welcome to Sabzeewale (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
We collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Address (for delivery purposes)
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Government-issued ID (as required under Indian regulations for seller verification)
b. Authentication Data
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Google Sign-In information (name, email, profile picture)
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Phone number authentication (OTP-based verification)
c. Business Information (for Sellers)
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Shop details
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Product listings
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Pricing and inventory
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Bank/payment details
d. Delivery Partner Information
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Name, phone number
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Vehicle details (if applicable)
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Identity verification documents
e. Usage Data
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App interactions
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Device information
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IP address
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Logs and analytics
2. How We Use Your Information
We use your data to:
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Provide and manage the platform
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Enable buyers and sellers to transact
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Verify seller and delivery partner identity
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Process payments and orders
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Improve user experience
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Prevent fraud and ensure security
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Comply with legal obligations
3. Sharing of Information
We may share your data with:
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Sellers and buyers (to fulfill orders)
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Delivery partners (for order delivery)
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Payment gateways and financial institutions
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Government authorities when required by law
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Third-party service providers (hosting, analytics, authentication)
We do not sell your personal data.
4. Data Security
We implement appropriate security measures to protect your data, including:
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Encryption
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Secure authentication
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Access controls
However, no system is completely secure.
5. Data Retention
We retain your data:
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As long as your account is active
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As required by law (especially for financial and KYC records in India)
6. Your Rights
You can:
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Access your data
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Request correction or deletion
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Withdraw consent (where applicable)
Contact us at: [Insert Email]
7. Third-Party Services
We use services like:
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Google Sign-In
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Payment gateways
These services have their own privacy policies.
8. Children’s Privacy
Sabzeewale is not intended for users under 18.
9. Changes to Policy
We may update this policy. Continued use means acceptance.
10. Contact Us
Email: [email protected]