Effective Date: 01-01-2026
Welcome to Sabzeewale, a retail platform connecting buyers, sellers, and delivery partners.
By using our platform, you agree to the following terms:
1. Platform Role
Sabzeewale acts as a marketplace:
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Sellers list and sell products
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Buyers purchase products
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Delivery may be handled by platform or seller’s delivery personnel
We are not the owner of listed products.
2. User Accounts
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You must provide accurate information
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You are responsible for account security
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We may suspend accounts for misuse
3. Seller Terms
Sellers agree to:
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Provide accurate product details
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Maintain product quality
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Comply with Indian laws (including GST, FSSAI if applicable)
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Handle returns/refunds as per policy
Sabzeewale may:
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Verify seller identity (including government ID)
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Remove listings violating policies
4. Delivery Terms
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Delivery may be handled by:
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Sabzeewale delivery partners OR
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Seller’s own delivery personnel
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Sellers using their own delivery agents are responsible for:
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Delivery quality
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Timeliness
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Conduct of delivery personnel
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5. Payments
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Payments are processed via third-party gateways
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Sabzeewale may charge platform/service fees
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Settlement timelines will be defined separately
6. Prohibited Activities
Users must NOT:
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Sell illegal or restricted items
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Provide false information
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Attempt fraud or abuse the platform
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Misuse delivery system
7. Cancellation & Refunds
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Policies may vary by seller
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Platform may assist in dispute resolution
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Final decision may depend on case review
8. Liability
Sabzeewale is not liable for:
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Product quality issues
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Seller misconduct
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Delivery delays by third parties
We act as an intermediary platform.
9. Termination
We may suspend or terminate access if:
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Terms are violated
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Fraudulent activity is detected
10. Intellectual Property
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Platform content belongs to Sabzeewale
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Users cannot copy or reuse without permission
11. Governing Law
These terms are governed by laws of India.
12. Changes to Terms
We may update these terms anytime. Continued use implies acceptance.
13. Contact
Email: [email protected]